Common Issues Users Might Face

• Video Upload Issues: If you’re having trouble uploading videos, check your internet connection, and make sure your video meets our file size and format requirements.
• Account Access Issues: If you're unable to access your account, ensure you’re using the correct credentials, or try resetting your password.

How to Contact Customer Support

You can contact our support team by visiting the ‘Help Centre’ in the app or on our website. We offer assistance through email and live chat.

How to Resolve Common Technical Problems

If you experience any technical issues, such as videos not loading or the app crashing, try restarting the app, clearing your cache, or updating to the latest version. For persistent problems, contact our support team for further help.

Account Management FAQs

• How do I change my username?
• How do I delete my account?
• How can I recover my password?